Frequently Asked Questions

Frequently Asked Questions

For Gamers

For Game Publishers

For Gamers

General

We make it simple for you to create, enter, and participate in tournaments! See below: 

 

Participating in a Tournament 

  1. Open up and log into Ignite Tournaments.
  2. Browse for an open  game, or enter a code given to you by a tournament organizer
  3. Select the tournament; review entry fees, prize pools, rules, other tournament entrants, etc. 
  4. Connect your bank account using our easy-to-use interface.
  5. If the tournament requires an entry fee, load up your wallet with funds to gain entrance. If it does not, you can register for the tournament for free. 
  6. Enter the heat of battle and compete in the tournament! 
  7. If you win, congratulations! Please collect your prize. If you lose, that’s okay. Good luck next time! 

 

Creating a Tournament

  1. Open up and log into Ignite Tournaments.
  2. Go to the Create a Tournament section and choose the game for which you want to host a tournament. 
  3. Select all the tournament rules, win conditions, and other details! 
  4. Specify the prize pools, tournament entry fees, and any other details
  5. Choose a public or a private Tournament. 
    1. Share the tournament with your friends via Tournament ID for a private Tournament, or make it public for random players to join! 
  6. Publish your tournament!
  7. As players join and play in the tournament, decide who wins at the end and receives the prize money! 

Ignite Tournaments supports payouts in over 70 currencies to 175+ countries globally.

 

You can get paid in cash via bank deposit and cash pickup (500K locations). Soon, we will add other benefits, such as prepaid gift cards and debit cards for your winnings. 

 

To collect your winnings, go to your wallet and navigate to payouts. The first time you withdraw your winnings, you will undergo a brief personal ID verification process (KYC / AML) to verify your identity. This involves taking a selfie and uploading a picture of your ID through a third-party KYC provider. We never store your ID info; it only ensures you pass KYC / AML requirements. 

 

This is done for security and financial management purposes and is also a requirement by our banking partners’ regulations. After you complete KYC /AML, you will receive your payout. Payout processing time will vary depending on the type of payout you select. 

You will only be expected to KYC / AML the first time; subsequent winning withdrawals no longer require this step.

KYC / AML refers to “know your customer” and “anti-money laundering.”

 

Our banking partners require us to know that we know our customers to prevent fraud, money laundering, and other illegal activity. 

 

Anti-money laundering requirements are a financial regulation requirement that we, and every other company dealing with money, must comply with. 

 

Establishing a firm KYC / AML policy will also enable us to help you stay safe while you are running tournaments. We have a no-tolerance policy toward bad actors; therefore, when a troll is banned, they can’t just create another throwaway account to come back and pester you again.

We let you enter the heat of battle and get paid faster with the games you love to play. There are so many benefits to using Ignite Tournaments; the bottom line is that if you want a seamless tournament experience, fast payouts, and fair and equitable winner selection, we are the platform for you.

Please submit a ticket on our Zendesk or connect with our socials below. Gamers run this company, so reach out and chat with us! We want to hear from you.

Join our Discord! We have a curated community of gamers all eager to run tournaments together. 

We have a strict no tolerance “three strikes and you’re out” policy against cheaters. We track each and every tournament on our platform. 

 

Please report the cheater in our app directly. Provide screenshots and other details that may help us investigate. 

 

We will do everything to make it right.

Ignite Tournaments can offer cash tournaments in 80% of the world and 40 states in the United States. Our free tournaments are available globally.

 

The following states in the United States will not be able to participate in cash-enabled tournaments: 

 

Arizona, Arkansas, Connecticut, Delaware, Louisiana, Montana, South Carolina, South Dakota, and Tennessee. Additionally, real prize gameplay is unavailable in Maine and Indiana if playing cards are involved.

 

The following countries will not be able to participate in cash-enabled tournaments that require entry fees at launch: 

 

Afghanistan, Belarus, Belgium, Bosnia And Herzegovina, Bulgaria, Colombia, Congo (Democratic Republic), Cote D’Ivoire, Croatia (local name: Hrvatska), Cuba, Cyprus, Czech Republic, Egypt, Estonia, France, French Guiana, French Polynesia, French Southern Territories, Greece, Haiti, Hungary, Indonesia, Iran (Islamic Republic Of), Iraq, Italy, Japan, Kosovo, Latvia, Lithuania, Malaysia, Malta, Montenegro, Myanmar, Nepal, Nigeria, North Korea, North Macedonia, Pakistan, People’s Republic of China, Philippines, Poland, Portugal, Romania, Russian Federation, Serbia, Slovakia (Slovak Republic), Slovenia, Sudan, Syrian Arab Republic, Turkey, Ukraine, Venezuela, Vietnam, Yugoslavia, Zimbabwe

 

Sponsored Tournament Availability

For our sponsored tournaments with free entry, Ignite Tournaments can offer sponsored tournaments with no entry fees in any country where esports tournaments with sponsored prize pools have previously occurred, assuming the country is not OFAC-sanctioned. 

 

We are in the process of officially confirming more regions and states. We will keep everyone updated as we continue to work on expanding our sponsorship-enabled regions.

We are working to launch localized versions of Ignite Tournaments everywhere as soon as possible. To stay up to date with when Ignite Tournaments will become available in your native language, join our waitlist below, follow us on Twitter, join us on Discord, or follow us on Telegram! We will definitely keep you updated.

 

Games

At launch, we will support 73 games!

Age of Origins: Tower Defense Game of War Raid Shadow Legenda
Among Us Garena Free Fire Rise of Empires: Fire and Ice
Among Us Genshin Impact Rise of Firstborn
Apex Legends Mobile Hearthstone Rise of Kingdoms
Arena of Valor Infinity Kingdom Roblox
Battlegrounds Mobile India Last Shelter: Survival Rocket League Sideswipe
Beatstar League of Legends Wild Rift Second Galaxy
Black Desert Mobile Legends of Runeterra Shadowverse
Blaze of Battle Lords Mobile Star Trek Fleet Command
BrawlStars Madden NFL 23 Mobile Football State of Survival: Zombie War
Call of Dragons Mafia City Stumble Guys
Call of Duty Mobile Magic: The Gathering Arena Summoners War
Clash of Clans Mario Kart Tour Summoners War: Chronicles
Clash Royale Marvel Contest of Champions Teamfight Tactics
Cookie Run Kingdom Marvel Snap The Ants Underground Kingdom
Critical Ops Marvel Strike Force The Seven Deadly Sins: Grand Cross
Crossfire: Warzone Minecraft The Walking Dead: Survivors
Diablo Immortal Mobile Legends: Bang Bang Top War
Dragon Ball Legends Mobile Strike Vainglory
EVE Echoes NBA 2k Mobile Basketball Game War and Order
Evony Pikmin Bloom War Dragons
Fifa Soccer World Cup 22 Pokemon Go West Game
Final Fantasy XV: A New Empire Pokemon Unite World War Rising
Final Fantasy XV: War on EOS PUBG Mobile
Fortnite Puzzles and Survival

We are continuously adding more to our tournament library. If you have suggestions for games you would like to see in our library,  please submit a ticket on our Zendesk or connect with our socials below!

For Game Publishers

Advantages

While several tournament platforms are on the market, we are purpose-built by a team of discerning gamers who choose the best tournament experience possible. 

 

Many other tournament platforms require a desktop to use or may not have a streamlined user experience that, by definition, is not mobile-friendly. As a result, mobile gamers often don’t have the best experience organizing tournaments on their phones. 

 

Ignite Tournaments allows a level of tournament customization not seen on other platforms. Further, users can chat within the app with fellow gamers about anything related to the tournament.

 

Additionally, we offer fast payouts to our gamer customers, transparency of payments, and built-in anti-cheat mechanisms, and we maintain consistency in our prize pool distribution policies.  

 

Because Ignite Tournaments is built with mobile-first in mind, we provide a mobile solution that makes tournament organization and participation more accessible for mobile users.

 

Essentially, we are creating a far smoother, more equitable end-to-end tournament experience than tournament platforms have ever done. This will ultimately increase user engagement, satisfaction, and retention.

At launch, we will support all your games’ major competitive formats. Shortly after, many other tournament formats will also be supported. Ignite Tournaments was built by competitive gamers with an in-depth understanding of competitive formats.

 

With Ignite Tournaments, everyone can host tournaments however they desire, whether player vs. player or team vs. team in a duel, single elimination, battle royale, and other tournament types in future releases.

 

This means that at both the local and large-scale spectacle tournament levels, Ignite Tournaments provides the infrastructure to enable fierce competition. For example, you can run tournaments as a group of friends while ordering dinner, organize a tournament in a college dorm room, and use this software in a stadium with thousands of fans in the audience. 

 

Each tournament organizer can specify the prize pools by placement (e.g., 1st, 2nd, 3rd place payouts) and the tournament format (e.g., duel, single elimination, battle royale, etc). The organizer can also give geolocation limitations for regional or local tournaments.

 

Additionally, Ignite Tournaments will work with our B2B partners, sponsors, and external parties to run intermittent tournaments ourselves. These will include additional prize money and unique marketing announcements/promotions to delight your customers further.

Your gamers are paid by winning the tournaments in which they participate!

 

Sponsors will add more money to the prize pots via special sponsored tournaments. Our platform brings sponsors to the table for you. 

 

And thanks to our fintech partners, payouts on Ignite Tournaments are seamless, fast, and cost-optimized. End users can collect more of the prize pool they rightfully won. We aim to ensure our gamer customers never have to guess when or if they will get their payouts. 

 

We also encourage that at strategic times, you, as the game publisher, also sponsor tournaments.

Absolutely. We always want to contribute to our game partners’ tournaments. Reach out to partnerships@ignitetournaments.com to chat.

Ignite Tournaments wants your community to have all the tools to connect, create, and compete further. Ignite Tournaments can work with your team and develop a comprehensive strategy to accomplish these goals, including co-marketing, profit sharing, app integration, and event collaboration. 


We also want to put these tools in the hands of your community to see what they can create and develop on their own. So first, we’d like to make sure your community knows about these tools, and Ignite Tournaments’ existing community of creators and competitors knows about you; let’s make it happen partnerships@ignitetournaments.com.

Ignite Tournaments isn’t just about big prize pools and reaching competitive members of your communities. 

 

With a dynamic and intuitive gaming event structure at your community’s fingertips, the possibilities are endless for sparking those creators, organizers, and fans along with the competitors. 

 

Whether it’s new in-game items, content releases, upcoming patches, or new launches, Ignite Tournaments can amplify what you and your team have already created and add structured incentives without needing additional team development. 


Ignite Tournaments allows you to target community members to connect, create, and compete even more; let’s get started partnerships@ignitetournaments.com.

For game publishers who partner with Ignite Tournaments, we will open up our marketing and sponsorship channels to facilitate attracting our community members toward your game. Examples of key benefits to game publishers include: 

 

  • Landing pages for game publishers on the Ignite Tournaments website to increase SEO links
  • On the games listing page, visibility in the “New Games” section to better build awareness of your game
  • Ability to buy ads and sponsored placement to increase engagement and game downloads further
  • Ability to sponsor tournaments
  • Ability to access our existing sponsorships, with prize pool allocation towards your game’s tournaments 
  • Ability to access our brand partners’ ad and social media networks

 

We also allow game developers to sponsor tournaments with cash and in-game prizes, further increasing their brand engagement with gamers on our platform.

The main idea of our platform is to give gamers all the functionality they need for tournaments and have it easily available on the app and the go.

 

For competitive mobile games, winning money in a competition would be a massive draw for gamers to continue to play the same game they already love. We provide all the infrastructure and quality-of-life components to enable user retention for gamers.

 

Currently, our gamers can create, organize, and participate in tournaments on the app and chat with each other. We plan to introduce more social features, e.g., making friends, forming communities, and watching tournament streaming together.

 

We always welcome feedback from both our users and game developer partners as we continue to add features. So please drop us a line on our socials or through partnerships@ignitetournaments.com to let us know what’s valuable to you!

Using the Game Partner admin web app, game studios can add their games to Ignite Tournaments and optionally buy placement and/or sponsor tournaments to drive app installs and engagement metrics directly.

 

We benefit game publishers by getting more users, increasing profitability, and extending your user base. 

 

A strong B2B collaboration strategy across both profit-sharing and user referral is the way to build a sustainable gaming ecosystem for the long run. 

 

Whatever gaming community you have, we want to grow it with you. We want to drive more spectacle and user retention for you, and we want you as a game studio to earn more for each user running tournaments on our platform. 

 

Contractually, the above can take many forms. Please reach out to us to chat. 

 

This means at the tournament transaction and advertising partners levels for our higher tier integrated game partners.

Our technical sales team can guide you through performing an integration directly with Ignite Tournaments that enables:

  • Direct linking from ignite into your app
  • Direct tournaments creation
  • Stats/gamer info sharing


We have a standard B2B partnering and contracting process to ensure we integrate with our gaming partners in the smoothest way: 

  1. Engage in a letter of interest between both parties
  2. Define the scope and features of the integration, profit-sharing rates, co-marketing efforts, known payouts, known tournament schedules, implementation timelines, development resources, etc., across both the business and engineering teams
  3. Write up and sign contracts codifying the scope of activities above
  4. Implement the above at a cross-departmental level across both parties; track progress via KPIs and interim B2B discussions

We have designed a streamlined process to integrate with you. That said, please be prepared that for the best user experience for our customers, we ask that you involve your marketing, finance, and engineering teams. Factors to be considered may include: 

 

  • Marketing – Our teams may run multi-channel posts and other coordinated advertisements, bringing in more gamers to your game and onto our platform. Campaigns can be single events or multiple long campaigns to maximize the users’ time playing your game.
  • Finance – We will ensure that the KYC / AML and financial flows at a contractual level are aligned across our and your finance departments. 
  • Engineering – We will align on the scope of data sharing and connectivity via APIs / SDKs to ensure smooth integration between your game and our tournament platform.
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